Privacy Policy

REVISED: Jan. 2020

Here at DuraPro ("us", "we", or "our"), we understand the importance of and are committed to protecting your privacy. This Privacy Policy informs you of our policies regarding our knowing collection, use, and disclosure of Information when you use the Site. Pursuant to this Privacy Policy (the “Privacy Policy”), information collected via the website (the “Site”) is used only in the manner and for the purposes described below. This online Privacy Policy applies only to information collected through the Site and not to information collected offline.
We will not use or share your information with anyone except as described in this Privacy Policy. By accessing or using the Site, you signify that you have read, understood, and agree to the collection, storage, use, and disclosure of your information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.


The term Personal Information means information about you that is personally identifiable, such as your name, address, email address, or phone number, and that is not otherwise publicly available. The term Non-Personal Information means information that does not personally identify you and cannot be used to contact you or identify you (e.g., information about your computer configuration, Software/Site usage, etc.) The term Information means both Personal Information and Non-Personal Information. We use your information to operate, maintain, and provide to you the features and functionality of the Site, as well as to communicate directly with you and to fill orders. We may also send you Site-related emails or messages (e.g. account verification, change or updates to features of the Service, technical and security notices).

Personal Information Collected

We may collect personal information, such as your name, phone number, location, payment information, and e-mail address, when you register for our Service, sign up for our mailing list, purchase a product, enter a contest or sweepstakes, post a review, or otherwise communicate or interact with us. We may retain such Personal Information for purposes of responding to your email or inquiry, informing you about updates and changes to the Site, and otherwise contacting you regarding the Site.

Non-Personal Information Collected

We may collect and store non-personally identifiable information, including for example site referral information, browsing patterns, technical information (e.g., browser type and version, downloads, and operating system), and general Site use information through standard Internet protocols and logging, to make our site more interesting and useful to you. For instance, when you come to our site, we may collect your Internet Protocol ("IP") address. An IP address is often associated with the portal through which you enter the Internet, like your ISP (Internet service provider). Standing alone, your IP address is not personally identifiable. At times, we also use IP addresses to collect information regarding the frequency with which our visitors visit various parts of our sites. We may combine this information with personally identifiable information that you have provided to us and/or with other information that is publicly available or that we receive from other reputable sources in order to make our web site and communications more targeted to your interests.

Are Cookies Used on the Site?

Our Site uses cookies. Cookies are small text files that are stored on a user's computer and allow web sites to remember information about users. We use cookies for a variety of purposes in order to enhance the quality and security of our Site. For example, if a customer is logged onto the Site and the Site is unused for more than 10 minutes, we will automatically log the customer off. We use transient (also called "session ID") cookies to provide continuity from page to page. A session ID cookie expires when you close your browser.

Other Tracking Methods

Our Site may use a variety of other technical methods for tracking purposes, including clear gifs (also known as web beacons). Clear gifs are small pieces of data that are embedded in images on the pages of web sites. We use these technical methods to tell us what parts of our web site you have visited or to measure the effectiveness of any searches you may do on our site. These technical methods may involve the transmission of information directly to us or to a service provider authorized by us to collect information on our behalf. We also use these technical methods in HTML emails that we send our visitors who have agreed to receive email from us, to determine whether our visitors have opened those emails and/or clicked on links in those emails. The information from use of these technical methods may be combined with information that is personally identifiable so that we can make our web site, and any emails you have agreed to receive, more interesting to you.

Use of Information

We use information to better understand the use of the Site, customize the Site, to make appropriate service offerings, and to fulfill buying and selling requests on the Site. We may email you about research or purchase and selling opportunities on the Site or information related to the subject matter of the Site. We may also use Personally Information to contact you in response to specific inquiries, provide requested information, or track product interest and/or downloads.

Disclosure of non-personal Information to Third Parties

We do not sell, trade, or otherwise transfer to outside parties your Personal Information unless we provide you with advance notice, except as described below. The term "Outside Parties" does not include website hosting partners and other parties who assist us in operating the Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We may share aggregated Non-Personal Information about our Site with our business partners, other companies and brands owned or controlled by us, other companies owned by or under common ownership as DuraPro, or the general public. For example, we may share information regarding the daily number of unique users to our Site with potential corporate partners or others.

Information Security

The security and confidentiality of your information is extremely important to us. We implement a variety of security safeguards to preserve the integrity of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place an order, or access your personal information, we offer the use of a secure server. The Site is secure and all sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and no method of transmitting or storing electronic data is impenetrable or ever completely secure. Therefore, we cannot guarantee or warrant that such events will not take place and that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. Opting-Out You may opt out of receiving unsolicited information from or being contacted by us and/or our affiliated agencies by responding to emails as instructed, or by contacting us at

Linked Internet Web Sites

The Site may contain hyperlinks that take you to a third-party website, document, file, or other materials. These third-party hyperlinked materials may contain their own privacy provisions that are different from those provided herein. We encourage you to be aware when you leave our site and to read these policies at any site you visit. We are not responsible for the collection, use, or disclosure of information collected through these web sites, and we expressly disclaim any and all liability related to such collection, use, or disclosure. Once you have clicked on a hyperlink and left the Site, our Privacy Policy no longer applies and you should read the privacy policy of the third-party website to see how your personally identifiable information will be treated on its site. We seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Sale of Assets

In the event that another company acquires all or substantially all of the assets related to the Site or other business of ours, we reserve the right to include Information among the assets transferred to the acquiring company.

Children's Privacy

Only persons age 18 or older have permission to access our Site. The Site does not address anyone under the age of 13 ("Children"). We do not knowingly collect or solicit information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us immediately. If we become aware that we have inadvertently collected Personal Information from a child under age 13 without verification of parental consent, we immediately take steps to remove that information from our servers. If you believe that we might have any information from a child under 13, please contact us at

Changes in this Privacy Policy

We may amend this Privacy Policy at any time. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you by either sending you an email at the last email address that you provided us, or by prominently posting notice of the changes on the Site covered by this Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy, or if you wish to send us comments, please contact us at

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.